Who is responsible for your information
Secure AI is a trading name of Fire Horse Ltd, registered in England and Wales under company number 17020882. Fire Horse Ltd is responsible for personal information collected through this website.
Information we collect
When you contact us or register for updates, we may collect your name, work email address, company, service interests and the information you include in your message. If you use the website’s AI assistant, the messages you send are processed to generate its response. Please do not submit passwords, confidential records or sensitive personal information.
How we use it
We use enquiry details to respond, understand your requirements and take requested follow-up steps. Where you separately opt in to guidance and updates, we use your email address for that purpose. You can withdraw that consent at any time.
Our lawful basis
We process enquiries because it is in our legitimate interests to respond to people who contact the business and, where relevant, to take steps requested before entering into a contract. We rely on consent for optional marketing emails.
Service providers and international transfers
We use service providers to host the website, deliver email and power the AI assistant. Chat messages are sent to OpenAI to generate a reply. Those providers process limited information on our behalf and may operate outside the UK. Where required, appropriate safeguards apply to those transfers.
How long we keep it
We keep information only for as long as it is needed for the purpose it was collected, including reasonable follow-up, legal, accounting and security requirements. Marketing details are removed when you opt out, subject to a minimal suppression record where needed.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, or receive a portable copy. You can also complain to the UK Information Commissioner’s Office.
Contact
For privacy questions or to exercise your rights, email neill2022@btinternet.com.